Payment Options for Housekeeping and Grounds Maintenance

Payment Options for Housekeeping and Grounds Maintenance

Prior to 2013, services were paid through a third-party claims administrator. All services were paid based on the client's Contribution Arrangement. Once the services were approved there were three payment options:

1.Clients would be reimbursed for eligible expenses;
2.Registered service providers would bill directly for approved services; or
3.Funds would be advanced to the client on a prorated basis.

As of January 1, 2013, a semi-annual up-front payment is now provided for grounds maintenance and housekeeping services offered under the Veterans Independence Program. These up-front payments replace the current reimbursement process.

http://www.ombudsman-veterans.gc.ca/eng/reports/reports-reviews/vipltc-sldpaac-122013#gb