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Public Service Alliance of Canada (PSAC) / Union of Veterans Affairs’ Employees (UVAE)

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Post by Silveray Wed 26 Sep 2018, 4:52 pm

'Every day they still come to work, do their job, never knowing whether or not they're going to get paid'
Shane Ross · CBC News · Posted: Sep 26, 2018

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Post by Ravenson Tue 15 Dec 2020, 8:22 am

PSAC and UVAE sound the alarm on the crisis in
veterans’ services


December 7, 2020

The Public Service Alliance of Canada (PSAC) and the Union of Veterans Affairs’ Employees (UVAE) are sounding the alarm over ongoing mental health issues at Veterans Affairs’ Canada (VAC) and calling for permanent solutions to help both veterans and VAC employees.

Excessive workloads, tight turnaround times and multiple incompatible processes and computerized systems are causing delays for veterans in accessing critically needed services. Despite calls by veterans, their advocates and workers at VAC, problems are getting worse and both veterans and workers are suffering.

“It’s time for a permanent solution,” said PSAC National President Chris Aylward. “Minister Lawrence MacAulay and departmental officials have had years to fix the problems and have done nothing other than offer platitudes and band-aid solutions. Canada’s growing veteran population has complex needs requiring our collective support, and our members must be adequately supported by the government as they serve them.”

UVAE National President Virginia Vaillancourt confirms morale is at its lowest among employees and the stress and increased workload for intake workers, case managers, and benefit analysts are taking a toll.

“Heavy caseloads and tight turnaround times are causing stress and having a negative impact on the mental health of our members. And far too many veterans are left waiting for the mental health services that they desperately need,” said Vaillancourt. “It’s high time that veterans and the people who serve them are supported.”

Twice this year, union members were surveyed by UVAE and both times they reported not being provided with the resources needed to help veterans and their families seeking mental health support. A large number of members also mentioned that they too were getting sick from being overworked.

PSAC and UVAE are asking for systemic changes at VAC. Several proposals to the department and the Minister were previously made, including a joint approach on addressing mental health issues, additional mental health training and support for staff, and a full review of programs and services.

“We call on the minister and the deputy minister to work with us to develop joint solutions,” added Aylward. “There are too many veterans suffering without support and too many employees getting sick trying to help them. Our veterans and our members deserve better.”



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Post by Armoured Tue 02 Feb 2021, 9:46 pm

Union alleges systemic harassment, discrimination at Veterans Affairs Canada

Published Tuesday, February 2, 2021

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Post by Garrison Wed 22 Jun 2022, 7:40 pm


Union says Veterans Affairs' $560 million contract could mean longer wait times

June 21. 2022




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Post by Thunder Mon 19 Dec 2022, 7:48 am


Veterans Affairs union says return to office doesn't make sense

Arturo Chang · CBC News · Posted: Dec 16, 2022


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Post by Whiskey Fri 03 Mar 2023, 5:31 pm



Unions and veterans call for end to privatization of veteran rehabilitation services


March 2, 2023

The Public Service Alliance of Canada (PSAC) and the Union of Veterans’ Affairs Employees (UVAE) join veterans and their advocates calling for the Liberal government to cancel a new $570 million dollar contract for veteran rehabilitation services in Canada.

“This contract was a mistake from the beginning,” said Chris Aylward, PSAC national president. “Veterans and their families should be served by public service workers who put their interests first, not by a private corporation that aims to profit from them.”

Veterans in need of support are now left in limbo, with the program’s implementation already delayed by months and no rehabilitation services available to veterans until the new system is rolled out.

“This contract was rushed out the door without properly consulting with veterans or the dedicated staff at Veterans Affairs Canada who serve them,” said Virginia Vaillancourt, UVAE national president.

The implementation has already been delayed twice since November, and there is a lack of support and training for staff and service providers.

“Every day a veteran goes without the care they need for the psychological and physical trauma they’ve endured is a tragedy this government should be ashamed of,” said Vaillancourt. “This contract is an unmitigated disaster and should be scrapped immediately.”

Veterans have been actively speaking out about this contract and the negative impacts they are experiencing since implementation has begun.

Christopher Banks is a decorated veteran who served in Bosnia and Afghanistan before being diagnosed with post-traumatic stress disorder and who received the Veterans Affairs Ministers Commendation for saving the life of a suicidal veteran. He is worried about getting treatments that he and other veterans desperately need. “Because of the delays, no new people are being let into the system until they sort that out,” said Banks. “So, if you were injured during your service, there’s no rehabilitation available to you today, tomorrow or probably months down the road.”

Clayton Goodwin, a veteran from the Veterans Accountability Commission added that he feels insulted and under-appreciated that this valuable work has been given to a for-profit company owned by Loblaws, which has already faced criticism for price-gouging grocery store customers during the pandemic. “I signed up to serve Canada, and I expect federal public service workers to be the face of my care. I don’t want to go to Loblaws or Shoppers Drug Mart to get service. Veterans deserve better.”

“We’re hearing personally from veterans who are angry, depressed and frustrated by the new contract,” said Vaillancourt. “Now case managers at Veterans Affairs Canada who have worked with them, sometimes for years, do not have the authority or ability to help them.”

Putting an end to the contracting out of public service jobs is a key issue at the bargaining table as PSAC continues to hold strike votes for 155,000 federal workers across the country.

“The harm we’ve already seen from outsourcing veterans’ rehabilitation services is a tragic example of why privatization always costs Canadians more – and delivers less,” said Aylward. “Unfortunately, it’s now Canada’s veterans who are paying the price.”

“Frankly, the fact the new service provider is immediately failing is scary. But at least the delay gives me time to get better before being subjected to this,” said Banks. “It’s time to cancel this contract and put veterans ahead of profits,” said Christopher Banks.






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Post by Jumper Thu 11 Jan 2024, 4:44 pm



Hundreds of Canadian military base workers could strike on Monday

Luca Caruso-Moro . Published Jan. 11, 2024

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Post by Covert Mon 15 Jan 2024, 11:13 am



Civilian staff for Canadian military bases in Ontario and Quebec on strike over wages

Published Jan. 15, 2024

Public Service Alliance of Canada (PSAC) / Union of Veterans Affairs’ Employees (UVAE) Psac-1-6721542-1705325760795





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Post by Mojave Tue 16 Jan 2024, 4:30 pm



Poor pay forcing civilian military workers to use food banks, union says

Some 500 workers on strike in Ontario and Quebec

Dan Taekema · CBC News · Posted: Jan 16, 2024


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Post by JAFO Wed 17 Jan 2024, 12:02 pm

MEANWHILE:

Poor soldiers in Poland have to buy their own lunch out of pocket.
Poor soldiers in Latvia have to buy their own gear.

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Post by Hammercore Mon 12 Feb 2024, 4:52 pm


Pressure mounts on the Canadian Forces and Morale Welfare Services as escalations continue in Non-Public Funds strike

February 9, 2024




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Post by Garrison Fri 19 Apr 2024, 4:13 pm


Civilian staff at military bases in Ottawa, Kingston and Petawawa approve new contract with 13.75 per cent raise

Josh Pringle . Published April 19, 2024

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