Home(VAC) COVID-19 INFO
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(VAC) COVID-19 INFO
by Terminator Mon 16 Mar 2020, 2:21 pm
Veterans Affairs Canada Posted March 16. 2020
As Canada’s Chief Human Resources Officer has advised, all Government of Canada employees are encouraged to work from home beginning Monday 16 March. As a result, Veterans Affairs Canada services will be impacted in the coming days as we transition to the essential services protocol.
As NCCN (call centre) services will be affected during this period, we ask that those with non-urgent questions call back at a later time to allow urgent files to be addressed.
VAC FacebookLast edited by Terminator on Tue 16 Aug 2022, 4:29 pm; edited 1 time in total
Terminator- Administrator
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Re: (VAC) COVID-19 INFO
by pinger Mon 16 Mar 2020, 8:12 pm
This is very understandable.
But wonder what impact it will have on our wait times . . .
But wonder what impact it will have on our wait times . . .
pinger- Registered User
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Re: (VAC) COVID-19 INFO
by Forcell Fri 20 Mar 2020, 10:23 am
Veterans Affairs Canada Mar 19. 2020This week has been exceptional, and we have been adapting to critical COVID-19 public health measures. Here is what we are doing to ensure we are still able to serve you and your families:
- Reaching out to vulnerable Veterans who may need extra support, via our case managers and Veteran service agents, who are working from home.
- Making sure our most critical services can be supported by staff from home.
- Encouraging you to reach out to us through My VAC Account online secure message, or by telephone instead of visiting offices.
Details Here:
VAC COVID-19
Forcell- CF Coordinator
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Re: (VAC) COVID-19 INFO
by Forcell Fri 20 Mar 2020, 12:40 pm
Veterans Affairs Canada Mar 20. 2020Like you, we are concerned about the impact that COVID-19 may have on wait times for disability benefit claims. We are prioritizing this work, ensuring staff have the tools and technology to keep working on your claims.
Details Here:
VAC Covid-19
Forcell- CF Coordinator
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Re: (VAC) COVID-19 INFO
by Mojave Mon 23 Mar 2020, 6:54 pm
Veterans Affairs Canada March 23. 2020
During the Covid-19 pandemic outbreak, the best way to reach us is by calling us at 1-866-522-2122 or online through My VAC Account secure messaging.
If your inquiry is not urgent, we ask that you consider contacting us at a later time, so we can focus on the most urgent needs.
COVID-19 – Information for Veterans
Covid-19 Veterans
Mojave- Registered User
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Re: (VAC) COVID-19 INFO
by Vizzer Wed 25 Mar 2020, 7:25 pm
Veterans Affairs Canada Covid-19 Notice Mar 25. 2020
The safest and easiest way to receive your benefits is through direct deposit. If you haven’t signed up, now is a good time to start.
Details Here:
Direct Deposit Info
Vizzer- Advocate Coordinator
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Re: (VAC) COVID-19 INFO
by Ringo Thu 26 Mar 2020, 9:16 pm
Veterans Affairs Canada March 26. 2020At this point, the majority of our employees are working from their homes as we adapt to #COVID19. This is enabling us to continue answering your calls, responding to your secure messages, making decisions on urgent disability claims, and issuing payments. We appreciate your patience as we focus on our most critical services. #StayAtHome
http://ow.ly/yico50yWR0A
Ringo- Registered User
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Re: (VAC) COVID-19 INFO
by RevForce Fri 27 Mar 2020, 5:31 pm
Veterans Affairs Canada March 27. 2020Message From the Minister
To our Veterans:
As we all grapple with the realities of COVID-19, I want you to know that Veterans Affairs Canada employees are continuing to work every day to serve you and your families.
The last few weeks have certainly presented our team with a new set of challenges, but we adapted as quickly as possible to what is, for the time being, our new normal.
Most of our employees are now working remotely, where they are answering your calls, responding to your secure messages, making decisions on urgent disability claims, and issuing payments. They’re doing this as best they can, and as the days go by, we’ll continue to speed up these processes.
If we can help with anything, please reach out by phone or through your My VAC Account. These are difficult times for everyone, and if you need us, we will do everything we can to provide you with the support you need.
Of course, we’ll continue to update our website and social media channels with the latest information, and I encourage you to check back often.
And before I close, I just want to remind everyone to please stay at home if you can — it’s important in keeping not just yourself healthy, but in keeping your friends, your family, and your community healthy, as well.
Keep listening to the experts, and keep looking out for each other. We’ll get through this together.
LM
Lawrence MacAulay
Minister of Veterans Affairs & Associate Minister of National Defence
http://ow.ly/eUX950yXSts
RevForce- Registered User
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Re: (VAC) COVID-19 INFO
by SniperGod Sat 28 Mar 2020, 1:38 pm
Veterans Affairs Canada March 28. 2020
Anyone wishing to access our transitions centres on CAF bases should please call us at 1-866-522-2122 or visit us online before visiting an office or transition centre. #flattenthecurve #COVID19
SniperGod- CF Coordinator
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Re: (VAC) COVID-19 INFO
by Garrison Mon 30 Mar 2020, 4:33 pm
Veterans Affairs CanadaLifeSpeak offers helpful resources for navigating and managing the COVID-19 pandemic. Visit http://ow.ly/8flO50yZQCP for tips to help guide you during these uncertain times. To log in, please select group account and use the password: canada #COVID19
VAC Facebook
Garrison- Registered User
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Re: (VAC) COVID-19 INFO
by Forcell Tue 31 Mar 2020, 9:27 am
Veterans Affairs Canada Covid-19 Questions and Answers
What’s the best way to reach VAC right now? Are you still processing applications and working on files? What mental health resources are available to me during this uncertain time? In person Service Canada offices are closed to the public. How can I apply for VAC benefits and services? I am struggling financially due to the COVID-19 pandemic. Can VAC assist me? What is VAC doing to inform Veterans? Will I still receive my medications and prescriptions through VAC’s federal licensed sellers?
Forcell- CF Coordinator
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Re: (VAC) COVID-19 INFO
by Forcell Fri 10 Apr 2020, 6:47 pm
Veterans Affairs Canada Covid-19 Questions and Answers
What’s the best way to reach VAC right now? Are you still processing applications and working on files? What mental health resources are available to me during this uncertain time? In person Service Canada offices are closed to the public. How can I apply for VAC benefits and services? I am struggling financially due to the COVID-19 pandemic. Can VAC assist me? What is VAC doing to inform Veterans? Will I still receive my medications and prescriptions through VAC’s federal licensed sellers? I applied for myVeteran Service Card and haven’t received it, why is there a delay?
Forcell- CF Coordinator
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Re: (VAC) COVID-19 INFO
by Edgefore Thu 14 May 2020, 6:57 pm
Veterans Affairs Canada Facebook Posted May 14. 2020
Important benefits and services for Veterans are not interrupted due to COVID-19. When it comes to cannabis for medical purposes, requests are still being processed and options exist if your medical authorization has—or will be—expiring. For more information, visit http://ow.ly/J3z850zFgoZ
VAC Facebook
Edgefore- Advocate Coordinator
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Re: (VAC) COVID-19 INFO
by Apollo Fri 29 May 2020, 1:37 pm
Veterans Affairs Canada May 29. 2020In light of COVID-19, we have adjusted our Treatment Benefits program to cover personal protective equipment (PPE). If you need to wear PPE such as non-medical masks and gloves to access your health treatments, you may be covered.
http://ow.ly/jPxv50zTFfV
Apollo- CF Coordinator
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Re: (VAC) COVID-19 INFO
by Zapper Mon 06 Jul 2020, 4:37 pm
Veterans Affairs Canada July 06. 2020 If you are receiving the Education and Training Benefit or considering applying, please visit our updated FAQs for information about the impact of COVID-19:
Covid 19
Zapper- Registered User
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